By the People & Culture Team 

The People & Culture team is excited to announce that as of October 1, we have partnered with BHS as our new Employee Assistance Program (EAP) provider. 

Ensuring that you have access to timely and high-quality resources that help you be at your best is a top priority for MCI USA. This new program is free, highly confidential and is available 24/7 to all employees and household family members.  

Here are some of the highlights of the available services: 

  • Master’s level clinician for in-the-moment support and guidance when you need someone to talk to 
  • Behavioral health resource navigation including short-term counseling support 
  • Consult with a legal or financial expert 
  • Request childcare or eldercare referrals 
  • Get referrals for daily living services (lawn care, pet sitters, travel, etc.) 
  • Browse lifestyle management resources 
  • Access the monthly Café Series webinars 

 To connect with a Care Coordinator, call 800-327-2251. You can also: 

  • Visit the MyBHS portal at portal.bhsonline.com and enter Organization ID: MCIUSA to connect via Live Chat, Call or to request services through an online form. 
  • Download the BHS App on your phone for quick one-touch dialing and access to the MyBHS portal (search “BHS App”) 

We sincerely hope that you will take advantage of thisfreeresource and welcome your feedback as you begin to interact with BHS.