Say hello to PiCO, MCI’s new AI-powered People & Culture assistant, built to give you instant, accurate answers to your HR questions whenever you need them.

Whether it’s a benefits question at 9 p.m., a PTO policy check before a trip or if you’re wondering, “How do I even start onboarding a new hire?” — PiCO has you covered.

It’s sourced directly from our official P&C documentation, so you’re getting accurate, up-to-date info. And if your question needs a human touch, PiCO knows exactly when to point you to the right HR team member.

You can ask PiCO about:

  • Benefits and insurance
  • Leave of absence, PTO policies and time-off processes
  • Onboarding steps, new hire resources and workplace orientation
  • Talent handbook policies and HR guidelines
  • Performance review timelines and processes
  • Payroll and timesheet questions

Tip: Pin PiCO in Teams for one-click access any time you need it.